Frequently Asked Questions
Please read the most common buy-sell-related frequently asked questions that are necessary to know, before starting to buy and sell on the SkypayBD.
How can I contact the seller?
You can contact the seller via phone call or chat messages, email. You can find these contact options in the ad.
Where can I find the contact number in the ad?
Contact number is shown in the ad detail seller information part. This is found on the right of the web page.
How can I start a chat with the seller?
Chat option is shown in the ad detail seller information part. This is found on the right of the web page.
I have an inquiry or complaint. How can I contact SkypayBD?
You can call us at 01771887404 or Email us at support@skypaybd.com or direct contact via contact us web page.
How can a user can signup on SkypayBD?
Signing up for an account on SkypayBD is quick, easy, and completely free! To sign up click on either ''Login'' or ''Post your ad'' and follow the instructions to create a new account.
How do I sell my products/services on SkypayBD?
To sell you products or services on SkypayBD you need to sign up and post an ad. You can sign up using our register page.
How do I post an ad?
Posting an ad on SkypayBD is quick and easy! Simply click the post ad button and follow the instructions. If you are not already logged in, you will need to log in as the first step of posting your ad. Your ad will go live once it has been reviewed.
How can I get more responses to my ad?
Make the ad more attractive by adding clear & nice images, more details to the description etc. Also ensure that you pick the right price, which is very important. You can get more visibility by boosting your ad on SkypayBD. Choose the right plan to get more response.
How can I boost my ad?
Your Ad can be boosted at the end of the ad posting process or after it has been published by tapping the "Boost this ad" button. To learn more about boost options, please visit our pricing page.
What is "Top Ad"?
Top ads are those ads which will remain at the top of "All ads" on SkypayBD page, they are bigger than regular ads, highlighted in red, and clearly marked "Top Ad".
What is "Bump Up"?
Bumped Up ads are displayed at the top of the regular ad listings once a day, and move down the page as new ads are posted. This process repeats daily for the duration of the ad boost.
What is "Featured" ad?
Featured ads are highlighted with a bright yellow marker on the ad and have it's own filter! Buyers can easily find featured ads by applying the featured filter from the filter dropdown.
Using SkyPayBD, a classified marketplace in Bangladesh, is quite simple. Here's a step-by-step guide to help you navigate the platform:
1. Visit the Website:
- Go to SkyPayBD's website to access the platform.
2. Create an Account:
- To get started, you need to register by creating an account. Look for the “Sign Up” or "Register" option.
- Fill in your details, such as email, phone number, and password.
- You may also be required to verify your account via email or phone.
3. Browse or Search Listings:
- After logging in, you can either browse through categories like electronics, cars, real estate, or jobs, or use the search bar to find specific items or services.
- Categories include property, vehicles, electronics, fashion, services, and more.
4. Posting an Ad (For Sellers):
- To sell or advertise something, click on the "Post Ad" button, usually found at the top of the homepage.
- Choose the appropriate category for your product or service.
- Fill in the required details such as title, description, price, and location.
- Upload photos of the product to make your ad more appealing.
- Once done, review your listing and click submit.
5. Contact Sellers (For Buyers):
- If you find a product or service you're interested in, click on the listing to view more details.
- You can contact the seller directly via the provided phone number, email, or through a chat feature (if available on the platform).
6. Managing Your Ads:
- Once your ad is live, you can manage it through your dashboard. Here you can edit, update, or remove your ads.
- You can also track inquiries or offers made by potential buyers.
7. Payment & Transactions:
- SkyPayBD connects buyers and sellers but does not handle transactions directly. Buyers and sellers will need to arrange payments and delivery of products independently.
- Always ensure to meet in safe locations for transactions and verify products before payment.
8. Additional Services:
- The platform offers premium features like promoting ads to appear at the top of search results, or boosting visibility by paying a fee.
By following these steps, you can easily buy or sell items on SkyPayBD's classified marketplace. Make sure to follow safety guidelines and use trusted payment methods to avoid scams.
Visit SkyPayBD's Website:
- Go to SkyPayBD.com.
Sign In or Register:
- If you're a new user, click on the “Sign Up” button to create an account.
- If you're already a registered user, log in using your email or phone number and password.
Click on "Post Ad":
- After logging in, look for the “Post Your Ad” or “Post Ad” button, typically located at the top of the homepage.
Select the Right Category:
- Choose the category that best fits the item or service you're offering (e.g., electronics, vehicles, property, jobs).
- SkyPayBD has various categories, so make sure to pick the one that accurately describes what you're posting.
Enter Details of Your Ad:
- Title: Create a clear and concise title for your ad.
- Description: Provide a detailed description of your product or service. Include important details like condition, price, features, and other specifications.
- Price: Set a price for the product or service you're advertising.
- Location: Mention where the product is located or where the service is available.
Upload Photos:
- You can upload photos of the item you are selling. High-quality images help attract more buyers.
Contact Information:
- Make sure your contact details, such as phone number or email, are up to date so interested buyers can reach you.
Review and Submit:
- Double-check the information you've entered for accuracy.
- Click the Submit button to post your ad.
Ad Review Process:
- Once submitted, your ad will go through a quick review process by the SkyPayBD team. After approval, it will be live on the platform.
By following these steps, you can quickly post your ad on SkyPayBD and reach potential buyers or clients.